Privacy Policy

Last updated: 9/16/2025

Your privacy is important to us. It is Vital Protocol's policy to respect your privacy regarding any information we may collect from you across our website, Vital Protocol, and other sites we own and operate.

1. Information Collection

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

When you make a purchase through our page, the transaction is processed by Digistore24 GmbH. We do not store payment data, such as credit card numbers. Digistore24 is the official merchant and responsible for this data, and their privacy policy can be viewed on their respective website.

We may collect name, email address, and contact information for communication, support, and platform access purposes.

2. Use of Information

The information we collect is used to:

  • Process your order and manage your access to the Vital Protocol platform.
  • Send information, such as purchase confirmations, access links, and important updates.
  • Provide customer support.
  • Improve our website and services.

3. Information Sharing

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

4. Cookies

Our website may use cookies to enhance the user experience. Cookies are small data files that are stored on your device. You can set your browser to refuse cookies, but this may prevent you from using some parts of our site.

5. External Links

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

6. Your Rights

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

7. Contact

If you have any questions about how we handle user data and personal information, feel free to contact us through our contact page.